City of Tshwane WhatsApp BOT
We were tasked with developing a WhatsApp BOT for the city. The main purpose of the BOT was to introduce a mobile and convenient communication channel for the people of Tshwane.
The City of Tshwane required a WhatsApp BOT for the city. The main purpose of the BOT was to introduce a mobile and convenient communication channel that was aimed at informing and educating the people of the City of Tshwane about the products and services of their municipality as well as how they can help and contribute in making the city better. The BOT was to be developed in stages that saw more options being introduced to the people so as to familiarise them with the new processes and procedures of the City of Tshwane.